The Northern Bead Company
PO Box 12, Station Main
Midland, ON  L4R 4K6
Canada

416-223-3716

Customer Service Hours



September to May
Monday to Friday 9am-5pm EST


June to August
Monday to Thursday 9am - 5pm EST

Holiday Closures are always listed on our homepage

Please note that we operate solely online!
We do not have a retail location.

 
Please check our Common Questions page for quick answers to common questions.
 
Need to check your order Status? Please log into your account for current updates!


Need to contact us regarding a product or your an issue with your order? Please contact us at info@northernbead.com .

With over 24,000 items in stock The Northern Bead Company is one of the largest online bead retailers.  We are an International company that ships products all over the world while also endeavouring to give our customers the best selection, images, and customer service possible.

Where are we? Midland, Ontario, Canada

What is our experience? In October 1997 The Northern Bead Company website was launched. Since this time we have sold hundreds of thousands of items to people and companies all over the world.

For more information check our FAQ page or write us.

Testimonials:

--another example of how you folks are a top notch seller!
- Rae L.

Everything is as yummy as it appeared on the page (screen). And I have to say, as I have said before, whoever thought up your packing system ought to get a raise! So well packed and cushioned!
-Virginia F.

I can't believe it, I finally found what I was looking for. I haven't found window beads or cathedral beads since I was in New York. I am writing to let you know how impressed I am with your site.
-A. Johnson

As always, great product, and I thank you very much!
-
Mindy

I spent the evening looking at many sites trying to find a certain bead. After a few hours I didn't think I would find what I was looking for until I found your companies site. 
Thank you for a style that is easy to see the product and easy to use! Looking at beads on a screen is difficult to do, but your site makes it easy! Great job!! I found what I was looking for (knowing it's the right one without guessing) and more.
-Jessi